Terms and Conditions of Use

1. Use of the website

You may use the website for lawful, personal purposes, including learning about our practice and requesting an appointment. You agree to provide accurate information and not to submit another person's information without permission. You may not interfere with the website, attempt unauthorized access, introduce harmful code, or use automated tools to scrape content or submit forms.

Individuals under 18 should submit forms and enroll in text messaging only with the involvement of a parent or legal guardian.

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2. Dental information and emergencies

Website content is general information about dental care. It is not a diagnosis, treatment plan, or substitute for advice from a dentist who has examined you. Viewing the website, submitting a form, or exchanging messages with us does not establish a dentist-patient relationship. Your care begins when our practice accepts you as a patient and documents that relationship.

Do not use a website form, email, or text message for an emergency. If you have a life-threatening emergency, call 911. For an urgent dental concern, call your Oceanic Dental office directly.

3. Appointments, fees, insurance, and financing

Submitting an appointment request does not guarantee an appointment. An appointment is confirmed only when our office or booking provider confirms it. Please contact the office if you need to change or cancel an appointment. Any applicable cancellation fee will be disclosed under the office policy provided to you.

Treatment fees, insurance information, and financing examples on the website are general information. Your treatment plan and financial agreement will state the terms that apply to your care. Insurance coverage is determined by your plan and carrier. Any financing approval and terms are determined by the financing provider.

4. Electronic communications

Our general website forms, ordinary email, and SMS are intended for routine inquiries, scheduling, and other nonurgent communications. Please do not send detailed medical or dental histories, clinical records, images, payment card numbers, or other sensitive information through these channels. Ask our office how to send clinical information securely.

Electronic communications can be delayed, misdirected, or viewed by someone with access to your device or account. For urgent treatment questions, call the office.

5. Oceanic Dental text messaging program

Oceanic Dental may send SMS or MMS messages through a messaging service. The program may include appointment requests and reminders, scheduling and care coordination, responses to your questions, office updates, and promotional offers when you have consented to receive them.

Consent

You may enroll only by affirmatively agreeing to receive texts through an SMS consent option presented on a website or booking form, in writing, or through another clearly disclosed opt-in method. Providing a phone number or submitting a general contact form alone does not enroll you in promotional texting. Marketing texts require the consent applicable to that program. Consent to promotional texts is not a condition of purchasing a product or receiving dental care.

By opting in, you confirm that you own or are authorized to use the mobile number supplied and agree to receive recurring automated and conversational texts from Oceanic Dental at that number. Your consent applies to Oceanic Dental and is not transferred to another business.

Message frequency and charges

You may receive up to four messages per week. Actual frequency depends on your appointments, requests, and the program for which you enrolled. Message and data rates may apply under your mobile plan. Oceanic Dental does not charge a separate fee for its texts.

Stopping texts and getting help

Reply STOP to any Oceanic Dental text to opt out. We may send one final confirmation message. To receive texts again, you must provide new consent. Reply HELP for assistance, email [email protected], or call (714) 378-0085 for Fountain Valley or (714) 841-0203 for Huntington Beach.

Wireless carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and the availability of wireless networks and messaging services. SMS is not a secure channel for sensitive health or financial information.

We do not sell your mobile number or SMS opt-in information. We do not share mobile information or messaging consent with third parties or affiliates for their own marketing or promotional purposes. Service providers, such as our messaging platform and wireless carriers, may process this information only as needed to operate and deliver the program or as required by law. See our Privacy Policy at https://www.oceanicdental.com/private-policy.

6. Photos, testimonials, and material you submit

You confirm that you have the right to send information or images you submit through the website. We use submissions to respond to you, provide requested services, and operate the website, subject to our Privacy Policy and applicable law. Submitting material does not grant Oceanic Dental permission to publish identifiable patient photos, health information, or testimonials for marketing. When a separate authorization is required, we will request it separately.

7. Ownership of website content

The text, photographs, videos, graphics, logos, and design on the website are owned by or licensed to Oceanic Dental and protected by applicable law. You may view the website and print a copy for your personal reference. You may not republish, sell, modify, or commercially use its content without written permission. You may send copyright concerns to [email protected] with enough information for us to identify the material and your claim.

8. Third-party services and links

We use or link to third-party services for booking, payments, financing, maps, video, analytics, and other website functions. These services may have their own terms and privacy policies. We do not control their independent services or decisions. Review their terms before using them.

9. Website availability and liability

The website and text messaging program are provided on an "as is" and "as available" basis. To the extent allowed by law, we do not guarantee that they will be uninterrupted, error free, or current at all times. Oceanic Dental is not liable for indirect or consequential losses caused by website outages, general website information, or delayed or undelivered messages, to the extent the law permits. Nothing here limits rights or liability that cannot lawfully be limited, including claims concerning professional dental care.

10. Disputes concerning the website

California law governs these Terms. To the extent enforceable, a dispute arising solely from your use of the website or text messaging program will be resolved by individual binding arbitration in California under the American Arbitration Association's applicable consumer rules. This section does not govern disputes about professional dental treatment, and it does not prevent a claim in small claims court when that court has jurisdiction. The parties do not waive rights that cannot be waived under applicable law.

11. Changes and other terms

We may update these Terms by posting a new version with a revised effective date. Continued use of the website after a change means you accept the revised Terms. If one provision is unenforceable, the remaining provisions remain effective. Our Privacy Policy and any terms shown by a third-party booking or payment provider also apply to the relevant service. Treatment consent forms, financial agreements, and our HIPAA Notice of Privacy Practices govern those separate subjects.

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12. Contact Oceanic Dental

Fountain Valley office: 17991 Euclid St, Fountain Valley, CA 92708; (714) 378-0085.

Huntington Beach office: 16052 Beach Blvd, Suite 112, Huntington Beach, CA 92647; (714) 841-0203.

Email: [email protected]. Website: https://www.oceanicdental.com/.

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